PRIVACY POLICY AND ACCESSIBILITY STATEMENT
Last Updated: January 20, 2026
1. Introduction
Villa San Juliette (we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS marketing, email marketing, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.
2. Information We Collect
Contact information
We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, or otherwise provide it to us.
Communications data
If you opt in, we collect your messaging preferences and maintain records of consent and opt out activity related to SMS and email communications.
Usage and device information
We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.
Appointment and service data
If you schedule appointments or use our services, we may collect details associated with those interactions.
3. How We Use Your Information
We use your information to:
- Provide requested services and customer support
- Send appointment confirmations and reminders
- Send SMS and email communications that you have explicitly consented to receive
- Improve our website and marketing performance using analytics
- Maintain compliance records related to consent and opt outs
- Protect our business and users, including fraud and security monitoring
4. Cookies and Tracking Technologies
We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.
5. How We Share Your Information
We do not sell your personal information. We do not share mobile phone numbers, SMS opt in data, or consent information with third parties or affiliates for marketing or promotional purposes. We may share information only in the following limited circumstances:
Service providers
We may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf.
Legal and safety
We may disclose information if required by law or to protect the rights, safety, and security of Villa San Juliette, our users, or others.
Business transfers
If Villa San Juliette is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.
Third party sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Choices
SMS opt out
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages unless you opt back in.
Email opt out
You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
Access and correction
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not intended for children under 13 and we do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.
10. Contact Us
If you have questions about this Privacy Policy, contact:
- Villa San Juliette
- Address: 6385 Cross Canyons Rd, San Miguel, California, United States 93541
- Phone: (805) 467-0014
- Email: info@villasanjuliette.com
ACCESSIBILITY STATEMENT
General
villasanjuliette.com strives to ensure that its services are accessible to people with disabilities. villasanjuliette.com has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on villasanjuliette.com
villasanjuliette.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows villasanjuliette.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The villasanjuliette.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
villasanjuliette.com continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on villasanjuliette.com fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on villasanjuliette.com or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact villasanjuliette.com Customer Support as follows:
Email: info@villasanjuliette.com
