PRIVACY POLICY & Accessibility Statement

Villa San Juliette
Effective Date: January 20, 2026
Last Updated: February 11, 2026

Welcome to https://villasanjuliette.com/ (the “Website”), operated by Villa San Juliette (“Company,” “we,” “us,” or “our”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related services, including SMS marketing, email marketing, appointment reminders, and website tracking tools (collectively, the “Services”).

This Privacy Policy applies only to users located in the United States.

By accessing or using the Website or Services, you agree to this Privacy Policy and our Terms and Conditions.

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1. INFORMATION WE COLLECT

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including but not limited to:

• Full name

• Email address

• Mobile phone number

• Mailing address

• Appointment or booking details

• Information submitted through forms, surveys, chat, or inquiries

Providing personal information is voluntary; however, certain services may not be available without it.

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1.2 Automatically Collected Information

When you visit the Website, we may automatically collect non-personal information such as:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent

• Referring and exit URLs

• Interaction and engagement data

This data is used for analytics, security, fraud prevention, and Website optimization.

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1.3 Cookies and Tracking Technologies

We may use cookies, pixels, and similar technologies to support Website functionality, analytics, marketing performance, and security monitoring.

You can disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

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2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Provide requested services and customer support

• Schedule and manage appointments

• Send appointment confirmations and reminders

• Send transactional communications

• Send SMS/text messages only with valid opt-in consent

• Send email communications in compliance with U.S. CAN-SPAM laws

• Improve Website performance and marketing effectiveness

• Maintain compliance records related to consent and opt-outs

• Protect our business and users, including fraud and security monitoring

• Comply with legal and regulatory obligations

We do not sell your personal information.

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3. EMAIL MARKETING COMPLIANCE

If you provide your email address, we may send transactional emails and promotional emails where permitted by law.

All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.

Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.

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4. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA COMPLIANT)

4.1 Program Description

If you opt in, you may receive text messages from Villa San Juliette, including:

• Transactional messages (appointment confirmations, reminders, service updates)

• Promotional messages (marketing offers or announcements), only with explicit consent

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4.2 Consent

By providing your mobile number and opting in, you provide express written consent to receive text messages.

Consent is not a condition of purchase and must be collected through a clear, affirmative opt-in mechanism.

We maintain records of consent and opt-out activity for compliance purposes.

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4.3 Message Frequency

Message frequency varies depending on your interaction with our Services.

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4.4 Fees

Message and data rates may apply.

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4.5 Opt-Out

You may opt out at any time by replying STOP to any message.

After opting out, you will receive one final confirmation message and will no longer receive SMS communications unless you opt back in.

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4.6 Help

Reply HELP for assistance or contact us directly:

Email: info@villasanjuliette.com
Phone: (805) 467-0014

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4.7 Transactional vs Promotional Messages

Transactional messages are sent to fulfill services you request.

Promotional messages are sent only with explicit opt-in consent and stop immediately upon opt-out.

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4.8 Opt-In Confirmation

After opting in, you will receive a confirmation message including:

• Business identity

• Program description

• Message frequency disclosure

• Message and data rate disclosure

• STOP and HELP instructions

• Customer support contact information

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5. MOBILE INFORMATION SHARING

We do not sell your personal information.

No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as customer service, SMS/email delivery, scheduling tools, or analytics providers) is permitted solely to perform services on our behalf.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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6. LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted service providers solely to operate our business, such as:

• SMS and email delivery platforms

• Customer support tools

• Scheduling systems

• Analytics providers

• Hosting services

These providers are contractually obligated to protect your information and may not use it for their own marketing purposes.

We may also disclose information if required by law or to protect the rights, safety, and security of Villa San Juliette, our users, or others.

In the event of a merger, acquisition, or asset sale, personal information may be transferred as part of that transaction, and any successor entity will be required to honor this Privacy Policy.

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7. THIRD-PARTY LINKS AND REMARKETING

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

We may use third-party advertising platforms (such as Google or Meta) for remarketing and marketing performance purposes.

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8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

No system is completely secure, and we cannot guarantee absolute security.

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9. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services

• Maintain compliance records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

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10. CHILDREN’S PRIVACY (COPPA)

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

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11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Changes will be posted with an updated “Last Updated” date.

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12. CONTACT US

Villa San Juliette
6385 Cross Canyons Rd
San Miguel, California, United States 93541

Phone: (805) 467-0014
Email: info@villasanjuliette.com
Website: https://villasanjuliette.com/